No more worries about tax refund delays, most tax records are automatically refunded in just 2 - 3 minutes

 

Many breakthrough reforms of the tax and customs sectors have been recognized by the business community and experts. The latest transformation of the tax industry informed by the representative of the General Department of Taxation is the implementation of a system to automatically classify tax refund dossiers and detect risks. From there, businesses will not be frustrated by delayed tax refunds but still prevent fraud...

A representative of the General Department of Taxation said that with documents in the form of refund first, check later, the system only takes 2-3 minutes to process.

The above information was shared by Mr. Pham Quang Toan, Director of the Department of Information Technology (General Department of Taxation), at the 2023 Tax - Customs Forum, with the theme "Digital transformation of the tax and customs industry, facilitating for people and businesses" organized by Vietnam Financial Times in coordination with the General Department of Taxation, the General Department of Customs, and the Vietnam Confederation of Commerce and Industry (VCCI) in Hanoi on the afternoon of November 8.

TAX AND CUSTOMS INDUSTRY ACCELERATES DIGITAL CONVERSION

Over the years, the Ministry of Finance has pioneered the application of information technology and modernization in the field of management, helping with transparency in financial and budget management, aiming for an advanced, modern, digital finance that serves Effective service for the development of e-Government and digital government.

Digital transformation solutions reduce costs, increase business productivity, and create convenience and help people and businesses. The results of digital transformation of the tax and customs sectors effectively contribute to implementing budget collection tasks, promoting socio-economic development, contributing to improving the investment and business environment, and enhancing capacity. local and national competition, creating favorable conditions for people and businesses.

Speaking at the forum, Mr. Dang Ngoc Minh, Deputy Director of the General Department of Taxation, affirmed that digital transformation is only truly successful when each person and business actively participates and enjoys the benefits of digital transformation. bring. Therefore, the tax industry has been implementing many solutions to promote reform, apply information technology, and modernize tax management.

Notably, the tax industry deployed the centralized tax management application TMS; electronic bill; Electronic invoice created from cash register; Analyze and classify risks in tax refund; AI application in analyzing purchase and sale chain links on electronic invoices...

Sharing more about innovations in tax management thanks to the application of technology, Mr. Pham Quang Toan, Director of the Information Technology Department, General Department of Taxation, said that in early November 2023, tax refund records of businesses system to automatically classify value-added tax refund dossiers, based on the analysis of tax data based on criteria.

The system can also select taxpayers with signs of risk, from there, develop a post-tax refund inspection and inspection plan.

"Enterprises' tax refund dossiers are automatically classified by the system. With dossiers in the form of refund first, check later, the system only takes 2-3 minutes to process and the tax authority carries out tax refund procedures. With dossiers Before doing a preliminary check, the system will provide indicators that do not depend on the subjective will of tax officials but are mainly based on historical data of the enterprise, thereby providing fairer and more transparent treatment to customers. enterprise".

Mr. Pham Quang Toan, Director of Information Technology Department, General Department of Taxation.

"Data is analyzed and aggregated from invoice data, tax declarations, tax payments, tax obligations, financial reports.... Thanks to that, it helps tax authorities to quickly classify tax refund dossiers, creating favorable conditions." for businesses," Mr. Toan emphasized.

According to statistics from 2019 to the first 6 months of 2023, the entire tax industry received more than 100,000 applications for VAT refund, corresponding to the tax amount requested for refund of over 700,000 billion VND.

Of these, about 80% of documents are refunded in advance, the remaining 20% ​​are pre-checked.

With the automatic classification and processing of tax refund applications, tax refunds are faster, preventing businesses from having their cash flow disrupted because of late tax refunds like in the past.

Besides, according to the representative of the General Department of Taxation, currently the tax agency receives over 10 million invoices issued every day across the country, it is expected that this number will increase to 30 - 50 million invoices/day when promoting the development of invoices. Declare electronic invoices initiated from the cash register.

Thus, using new technology it is very difficult to manage the huge amount of invoices mentioned above.

Therefore, tax authorities will actively apply technology in tax management, with a highlight being to pilot the application of AI in tracing and identifying the business's purchase and sale chain according to physical information. goods on the enterprise's invoice data.

Accordingly, the tax authority will hold the business's purchase and sale chain according to the type of goods to identify cases of buying and selling using illegal invoices. 

Mr. Toan cited that business A issues invoices to businesses B and C. The management agency will know whether the invoice is issued correctly and whether the goods are actually purchased. From there, the system issues early warnings and helps tax authorities check. Control invoice fraud.

Overview of the Tax and Customs Forum in 2023.

For the customs industry, digital transformation has been helping to fundamentally and comprehensively innovate, improve the efficiency of state management of customs, improve the business environment, create convenience and reduce costs for people. , businesses, improving the competitiveness of businesses...

Mr. Le Duc Thanh, Director of the Department of Information Technology and Customs Statistics (General Department of Customs), said that up to now, all core customs procedures are completely carried out electronically with 100% Customs units nationwide, 99% of businesses participate, process more than 99.6% of customs declarations with green channel clearance time of only 1 - 3 seconds.

Sharing at the forum, Dr. Can Van Luc, Chief Economist of BIDV, Member of the National Financial and Monetary Policy Advisory Council, emphasized that the biggest impact on the tax industry is the deployment of electronic invoices with a huge number of nearly 6 million. billion in invoices even though it has only been deployed for more than 1 year. The number of taxpayers participating in online tax declaration and refund has increased sharply. For the customs industry, level 3 and 4 digitization is needed, creating favorable conditions for businesses.

GETTING DATA IS THE FOUNDATION

Sharing more about the digital transformation orientation of the tax industry in the period 2021-2025, the leader of the General Department of Taxation said that the tax industry will continue to provide digital tax services and electronic data to facilitate the tax industry. taxpayers, contributing to improving Vietnam's ranking in terms of tax simplicity and convenience.

"Application of new technological achievements in accordance with international standards to automatically handle tax management business processes and analyze big data to serve policy planning, revenue forecasting, and declaration work." transmitting taxpayer support, risk management, compliance management and inspection, tax audit, tax investigation...", Mr. Dang Ngoc Minh informed.

Notably, according to the leaders of the General Department of Taxation, with the strong development of the 4.0 industrial revolution, the tax industry will deploy many projects and tasks to apply information technology in tax management and transfer. Completely change numbers.

Specifically, one,  build a tax database warehouse and develop a data analysis and risk management system on a large database. 

Second,  expand electronic tax services; Third, chatbots support taxpayers through artificial intelligence, GPT chat...

Fourth,  expand the map of business households and individuals to ensure publicity and transparency. Five,  build technical infrastructure, safety and security according to the orientation of digital transformation.

With the customs industry, in order to promote trade and national economic development, to support digital trade and e-commerce, leaders of the General Department of Customs said they will continue to modernize in three pillars: institutions, tools and people.

Regarding tools, the customs industry will focus on developing customs digital data to create a foundation for deploying digital customs and smart customs to ensure the provision of digital data for online public services and data sharing. seamless communication between customs authorities and state management agencies in Vietnam's political system, providing open data sets with high quality and exploitation value, opening data according to the provisions of law to develop the digital ecosystem and digital customs.

Along with that, strongly apply the achievements of the fourth industrial revolution such as: Internet of Things (IoT) connection, blockchain, artificial intelligence, big data, intelligent analysis (BI), Cloud computing (Cloud)...